Mystery Audit entails an audit programme designed to ensure presence of highest levels of quality checks & controls. In today’s fiercely competitive environment, it is very important to maintain customer satisfaction at highest levels. Also crucial is to enable internal checks & balances, financially as well as operationally.
Industries served by us for mystery & process audit are:
- Automobile dealerships
- Restaurants including QSRs
- Professional chains, including medical establishments
- Retail outlets, including clothing & sports goods
- Shopping malls including movie Theatres
- Telecom Centres
- Spa & Salon
Do note that our scope in mystery audit would be limited to identifying lack of financial controls, internal controls & inherent weaknesses. We have not, & shall not, advise on areas beyond our scope.